How Carwyn Can Help

Carwyn Jones AM in the constituency office
Carwyn Jones AM in the constituency office

As Assembly Member for Bridgend I am able to represent constituents who live in the Bridgend constituency concerning local issues that are devolved to Wales.

I am pleased to welcome all correspondence from constituents and if I am unable to help I will do my best to refer you to the most suitable representative or organisation who can offer appropriate support.

Here are some frequently asked questions to help you understand whether I am able to offer representation and support:

What are devolved issues?

Everyone has the right to contact their local Assembly Member (AM) to discuss issues affecting them, but there are specific areas they can deal with that are covered by the 20 devolved areas. More information on this can be found on the Welsh Government website.

The most common issues that people seek help with include:

Housing, Health, Local services, Education and Transport

I work in Bridgend but live in another constituency, can you still offer support?

Due to the rules of the National Assembly for Wales, I can only represent you if you live in the Bridgend Constituency. Sometimes, I may offer support on a wider issue that affects a group of people working in a Bridgend-based organisation, for example. Even so, you will need to contact your constituency Assembly Member for individual support.

My role as First Minister of the Welsh Assembly Government is separate from my role as Assembly Member for Bridgend. In my role as First Minister I deal with issues at Government level and I am not able to represent people in individual cases, regardless of where they live.

I would like to invite you to attend a local event, how do I do this?

You can email or write to me with details of the event and my office will get back in contact with you. Please provide as much notice as possible since my diary fills up many months in advance.

I have issues with local council services, can you help sort it out?

I recommend that you contact the Council and raise your issue directly with them. You may wish to write to your Local Councillor for support too. If you are still not satisfied with the response or outcome then please contact me or my office directly (see ‘Get in Touch’ for details). I will then be able to look into your case for you.

I have issues with local health services, can you help sort it out?

I recommend that you contact the Health Board and raise your issue directly with them. If you are still not satisfied with the response or outcome then please contact me or my office directly (see ‘Get in Touch’ for details). I will then be able to look into your case for you.

I am trying to sort out a housing matter, can you help?

There will be changes to the housing register meaning that Bridgend County Borough Council will be responsible for the housing lists. If you need to apply for social housing you need to apply to the council – more information through this link.

If you are already with a Housing Association get in touch with them to raise the issue directly with them. If you are still not satisfied with the response or outcome then please contact me or my office directly (see ‘Get in Touch’ for details). I will then be able to look into your case for you.

Can you help me sort out my benefits?

Benefits are the responsibility of the UK Government. For support and advice about benefits please contact your Local MP (see the ‘Useful Links’ page). A number of local organisations may also offer advice, such as the Citizen’s Advice Bureau or certain disability charities.

If you are trying to contact the Welsh Government or the National Assembly for Wales please use these details:
National Assembly for Wales Switchboard 0300 200 6565
Website: www.assembly.wales

Welsh Government Switchboard 0300 060 3300 (English)
0300 060 4400 (Welsh)

Website: www.gov.wales
www.llyw.cymru